If you are having trouble connecting to Redis server (usually AWS, other cloud platform applied as well), here are some of my tested ideas to check. All points are valid as of this writing, under Laravel 11 (Using Nginx + php-fpm, all dockerize), and build/executed in AWS ECS As of this writing(5 Jul 2024), please use REDIS_CLIENT = phpredis. predis did not work. It will not able to connect to your AWS redis (serverless) server. Yet it works if you setup in your local development In my setting, REDIS_CLUSTER = rediss (double s), before that default value is `redis` There are 3 array sections: default, cache and session default: according to this git comment , this is for "normal" server. I guess it means standalone server. Which means the settings under default is for normal server. cache: These settings are for cluster. I found that serverless = cluster. session: These settings are for sessions, if you are saving session data in redis In other words, you cannot assume